Contact
Ask us anything. Including the awkward questions.
Scoping questions, security reviews, integration checks, partnership enquiries, or a straight answer about whether we are the right fit — all of it can start here. You will get a reply from a person who knows the work, usually the same working day.
Contact details
hello@accruna.xyz — the fastest route for everything on this page.
Book a working session
For anything that needs your own ledger on screen, a demo is more efficient than email.
Response times
Same working day for enquiries. Security questionnaires within two working days.
Thanks for reaching out.
A member of our team will contact you shortly. If your enquiry is about scoping, we may ask for a transaction volume and entity count before replying in full.
Where to start
Route your question to the right place.
These are the four things people contact us about most, and the fastest path through each.
Scoping and pricing
Send us your transaction volume, entity count, currencies and reporting obligations. With those four figures we can usually reply with a monthly range and the drivers behind it, without a meeting.
Security questionnaire
Attach your questionnaire and we will complete it in full — including the controls we cannot currently satisfy. We would rather you found the gaps during evaluation than during onboarding.
Integration or connection question
Tell us the system, what it holds, whether it exposes an API, and a rough monthly record count. We will tell you whether it connects cleanly, needs custom work, or is not worth building.
Something else entirely
Partnerships, press, analyst enquiries, careers, or a question we have not anticipated. Use the form and it will reach a person rather than a queue.
Getting a useful reply
What to include, so we can answer properly the first time.
The most common reason an enquiry takes two round trips is a missing volume figure. It is the single number that determines most of the answer.
| If your question is about | Include |
|---|---|
| Cost | Monthly transaction volume, entity count, reporting currency(s) |
| Timing | Any fixed date — audit, board, raise — and your current close duration |
| Integrations | System names, what each holds, API availability, record volume |
| Security | Your questionnaire, plus any residency or access constraints |
| Fit | Your current setup and what specifically is not working |
Before you write
Answers that may already exist
Several of the questions we receive most often are documented in detail — worth a look before you spend time drafting an email.
- What shapes the monthly fee — the six drivers, itemised
- How onboarding works — three stages and what we need from you
- How exceptions reach a human — the review queue explained
- What we do not claim — certifications, audit and filing limits
- Connecting an unusual system — four fallback routes
- Where we are the wrong choice — the honest version
Also available
- Written scopes and quotes without a meeting
- Completed security questionnaires under NDA if required
- Reference calls arranged on request, with clients who consent
- Integration feasibility assessments before contracting
Or skip the email and see it working.
If your question is "would this actually work for our ledger?", the demo answers it faster than any amount of correspondence.